The UAE is a hub of economic and business activities and opens up the door for a tax-free earning opportunity. It’s no surprise that 80% of the workforce of UAE is ex-pats from various parts of the world. A large percentage of ex-pats in UAE are Indians and Pakistanis and we can find them in almost all industries. For labour security, the UAE government has set some rules and regulations. Tahseel, a trademark of the Ministry of Human Resources and Emiratisation is dedicated to improving and streamlining labour-related processes. This blog is aimed at providing more details regarding Tasheel services.
What is Tasheel?
The rapidly growing workforce has paved the way for the requirement of a more systematic approach to the UAE labour law. Tasheel is an online platform to ease and automate the process of various employment-related services. It was established in 2009 by the UAE government as a one-stop shop for all government-related services. The services include visa and immigration services, labour and work permit services, and other essential services that UAE residents require. The platform was created to simplify the process of applying for Dubai Government services related to labour affairs. It reduces the time and effort involved in the traditional application process.
Services provided by Tasheel
Tasheel provides a range of services to individuals and companies in the UAE. Some of the services offered by Tasheel include:
System Services
The Tasheel Dubai system provides convenient services such as form filling, application submission, registrations, report compilation, and payment processing. Below mentioned are the services offered.
- Transactions
- Labour Card: This service includes applications for new Labour Cards, modifications to existing cards, and replacement of lost cards.
- Work Permit: Allows for modifications and replacements of work permits as well as applying for work permits for sponsored relatives.
- Establishments: Companies can use this service for Company trade license renewal in Dubai.
- Other Miscellaneous Forms
- New Labor Application Cancellation: Cancel a Labour Contract Application if there are errors in the employee information.
- Online Cancellation: Used by employers to cancel the employment contract and labour card of an employee no longer in service.
- Salary Certificate: Fill in the salary details of specific employees as requested by the Ministry of Human Resources and Emiratisation (MOHRE).
Reports
The Tasheel system allows users to generate various reports, providing valuable information for businesses. These reports include:
- Company Employee List: Access employment and personal details of employees along with the number of workers registered and working for the company.
- Expired Labour Card List: View all invalid labour cards registered under a company including those that are cancelled or expired.
- National List: Lists all national employees registered with the company, including person numbers, labour card numbers, salaries, and validity.
- Person Information: Generates basic information about a specific employee.
- Owner Role Information: Provides information on the owner or sponsor of a registered company, including a list of trade licenses and their validity.
- PRO Details: Generates basic information about the public relations officer (PRO).
- Labour Card Information: Retrieve basic and detailed information about an employee’s labour card using the card number.
Agent Services
Tasheel also offers agent services specifically designed for registered companies. These services include:
- Registering new companies on Tasheel and providing them with user IDs and passwords.
- Extending technical support and assistance to companies as needed.
- Online Tasheel system training for companies.
- Ensuring error-free transactions from the client’s end.
- Collecting physical documents, sorting them, and archiving them through the metro-filing system.
Filing a Complaint through Tasheel
Tasheel provides a platform for individuals to file complaints against employers or vice versa. Complaints can be filed online or through manual filing. Here’s how:
- Online Filing: Visit the MOHRE website, select “Register Labour Complaints,” specify the complaint type, enter your details and complaint request, attach evidence if applicable, and submit the complaint. The MOHRE will contact you within 48 hours for dispute resolution.
- Manual Filing: Visit the nearest Tasheel service centre, provide valid identification (passport or Emirates ID), receive the complaint application number on your phone, verify the complaint when contacted by the MOHRE and attend the appointment for dispute resolution.
Employee Complaints
Employees can file complaints against their employers for violations of employee rights, such as delayed or withheld payments, illegal retention of passports, unequal distribution of transactions, incorrect calculation of commissions, arbitrary termination of
Conclusion
Tasheel is an essential platform for residents and companies in the UAE. It offers a range of government-related services online, making it convenient and time-saving for applicants. If you require any government-related services, we recommend using Tasheel service center in Dubai, for a hassle-free experience.
